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  • Shipping policy

    Shipping Policies

    We offer shipping via USPS and UPS, and orders are typically processed and shipped within 2-5 business days. Orders over 70 pounds must be shipped UPS, and cannot be delivered to PO Box addresses. Orders over 150 pounds will be shipped via common carrier, and we will contact you directly to confirm the shipping cost before processing your order.

    If you have specific concerns about the shipping or timing of your order, please contact us via phone or email before placing your order, and we will do everything we can to accommodate your situation.

    Our Guarantee

    We unconditionally guarantee every piece of wood we sell. We want you to be happy with your purchase! For that reason, we carefully inspect each piece before shipping to ensure that it meets the highest standards of quality.

    Because wood is a natural product, there are unique variations from one piece to the next. You may see knots, burling, wormholes, flaming and irregular grain. Most woodturners value these characteristics, as they enhance the natural texture of the finished piece.